FAQs

Frequently asked questions
This FAQ provides answer to basic questions about Tring. Check out our Advanced FAQ for more technical informations.
General
  • What is the utility of an open discoverable network?
  • There could be various purposes for creating an open network such as – topic based interest groups, social or dating clubs, customer support, professional networks etc.
  • Can I also use Tring to chat with my contacts?
  • Yes, Tring can be also used like any regular messenger for chatting with your contacts.
  • Which platforms is Tring currently available on?
  • Tring is currently available on iOS and Android.
  • What is maximum number of members allowed in a network?
  • There is no limit to the number of member in a network.
  • Can I chat with a member of a network on a one-on-one basis?
  • A member of a network can start a conversation with any other member by sending him/her a private message.
Security and Privacy
  • How does Tring ensure user security and privacy?
  • Tring allows users to mask their identities and phone numbers by enabling them to create handles for networks on the fly. So, when a user wishes to join any network, he/she can apply to its membership under any name he/she wishes (which can also be different in different networks). Further, unlike other messaging apps, members cannot be forcibly inducted into any network. Users discover and apply to network membership on their own. Alternatively, the Owner/Admin can only send an invite to a contact who can choose to accept it or decline it.
  • When I accept an invite to join a group, will the Owner come to know my identity?
  • No, the Owner is not made aware the identity of the members accepting the invites to ensure privacy and protection of the members’ identities.
  • Will the Owner/Admins of the main parent network be able to view the messages in a subgroup?
  • If the “Admin Member of Sub-network” is on, then the Owner/Admin of parent network will also be able to view the sub-network messages and if it is off, they won’t be able to view the sub-network messages.
  • How do I prevent members of a network from trying to privately contact me?
  • You can simply block that user and his/her private messages won’t be delivered to you. However, you will continue to see his/her messages posted to the network at large.
Network Monitoring and Spam Control
  • How does Tring facilitate spam control?
  • Tring has pioneered the concept of the Tring Reputation Report (TRR). Owners/Admins can set the rules for any network and if a user doesn’t adhere to them, it could result in a negative impact on the TRR by way of warnings or even eviction from the network. Similarly, other users can lodge a Report of Abuse against other errant members, which also gets recorded in the TRR.
  • What is the Tring Reputation Report (TRR)?
  • Tring Reputation Report (TRR) is a history of all the past interactions of any user in various networks. It records instances of negative behavior such as Reports of Abuse, Admin Warnings and Evictions. It is meant for assisting Owner/Admins to evaluate the application from any interested user when joining a network. It is also meant to act as a deterrent for bad behavior since accruing negative remarks in the TRR may risk a user’s chances of joining other networks in future.
  • Is my name or phone number also disclosed in the TRR sent to the Owner/Admin when I apply for membership of a network?
  • No, name or phone numbers are not disclosed to protect users’ privacy.
  • What is a Report of Abuse?
  • Report of Abuse is a complaint from any member of a network against another member for bad behavior.
  • What are Warnings?
  • Warnings are issued by Owner/Admins against any member of a network for bad behavior. They are similar to the concept of a yellow card in soccer.
Network Discovery
  • What are some of the tools available for discovering networks on Tring?
  • The two primary means of discovering networks in Tring are – searching and browsing. These can be further filtered on basis of categories or locations of the networks. One can also discover networks through recommendations from one’s contacts.
  • What are Featured Networks?
  • Featured Networks are select networks that are highlighted for ease of discovery.
  • How does a network become featured?
  • Featured networks are handpicked based on a variety of criteria such as popularity, utility, uniqueness etc.
  • Who can submit ratings, reviews or recommendations for a network?
  • Any member of a network can submit ratings, reviews or recommendations for that network. These help other users decide which network(s) to join.
  • Are sub-networks also independently discoverable?
  • No, the sub-networks are not independently discoverable, i.e. they are not displayed in search and browse results.
Special Network Features
  • What is the difference between Open and Closed networks?
  • Open networks are those that are discoverable by other users. On the other hand, closed networks are those which are not discoverable by other users.
  • What is the difference between M2M and O2M networks?
  • In M2M networks, the messages are broadcast to all the members of the network. On the other hand, in O2M networks, the messages from the Owner/Admins are broadcast to all the members. But, the messages from the members are sent only to the Owner/Admins.
Network Creation and Admin
  • What is the purpose for creating sub-networks?
  • A sub-network could be created for various purposes such as – dividing the load of moderation, controlling the volume of messages, sharper focus on a particular segment/theme within a particular network, logical sub-grouping of members (based on relevant criteria) etc.
  • What happens when a user is moved to a sub-network?
  • When a user is moved to a sub-network, he/she stops receiving messages in the parent network and only receives messages in the sub-network.
  • What is the meaning of “Admin Member of Sub-network”?
  • If the “Admin Member of Sub-network” is on, then the Owner/Admin of parent network will also be able to view the sub-network messages and if it is off, they won’t be able to view the sub-network messages.
  • How many category tags can be added to a network?
  • A network can have a maximum of 3 categories and minimum of 1 category.
  • Are locations compulsory for a network?
  • No, locations (i.e. Country/State/City) are all optional.
  • Can an Admin of a network add/delete other Admins?
  • No, only the Owner of the network can add/delete other Admins.
  • Can I convert an Open Network to a Closed Network and vice versa?
  • One can convert an Open Network to a Closed Network but not vice-versa.
  • Can I convert an O2M group to an M2M group and vice-versa?
  • No.
  • Can I change the “Admin Member of Sub-network” setting after creation of the group?
  • No.
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Vipin R

Originally trained as a Mainframe Engineer and a Oracle developer, I've worked in various reputed software companies for 10 long years, run my own website development company, and also is co-founder and chief marketing consultant at Manifolde Technologies which has launched its Network messenger App Tring. Now, I am a consultant and entrepreneur, consulting with companies needing to grow through SEO, email marketing, content marketing, editorial PR, and native app growth.Outside word, I am a concert singer, traveler, photographer and a health coach. I love the outdoors and enjoy being creative with extreme spots.

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